Returns & Exchanges

At Darts Farm, we take great pride in the quality of our artisan produce and farm-fresh goods. If your order does not meet our high standards or arrives damaged, we are committed to making it right through a refund or replacement.

1

Check Your Order

Inspect your delivery immediately upon arrival, especially for perishable items like meat, cheese, or deli products, to ensure everything is in perfect condition.

2

Contact Our Team

If there is an issue, please email our farm shop team within 24 hours of delivery, including your order number and clear photographs of any damaged items.

3

Await Authorization

Our team will review your request and, where applicable, provide a return authorization or confirm if a refund can be processed without returning the physical goods.

4

Receive Refund or Replacement

Once approved, we will either dispatch a fresh replacement or issue a refund to your original payment method within 3-5 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing